Privacy Policy
Last updated: July 22, 2026
1. Who We Are
This website is operated by Mapclaire, located at 2 Av. Jacques Cartier, Blanc-Sablon, QC G0G 1C0, Canada. Our website address is https://mapclaire.com. This policy explains what personal information we collect, why we collect it, and the rights you have over it.
2. Person Responsible for the Protection of Personal Information
In accordance with Quebec’s Act respecting the protection of personal information in the private sector (Law 25), the person responsible for the protection of personal information at Mapclaire is: [Name and title, à compléter], reachable at support@mapclaire.com.
3. Information We Collect
Contact form: name, email address, phone number, and any message you send us. Newsletter: your name and email address, if you subscribe. Payment: when you purchase a service, our payment processor (Square, and Stripe for certain versions of this site) collects your billing information directly. We do not store your full card number on our servers. Contracts: if you sign a service agreement, DocuSign collects your name, email, IP address, and signature for that document. Website usage: through Google Analytics and Google Ads, we collect your IP address, browser and device information, pages visited, and interactions with our ads, using cookies and similar technologies.
4. Why We Collect It
We use this information to respond to your inquiries, provide the services you purchase, process payments, send you contract documents for signature, send you marketing emails if you opt in, and understand how visitors use our site so we can improve it and measure our Google Ads performance.
5. Cookies
Our site uses cookies from Google Analytics and Google Ads to measure traffic and ad performance. You can control or disable cookies through your browser settings. Where required, we will ask for your consent before placing non-essential cookies.
6. Who We Share Your Information With
We share information with service providers who help us operate our business: Square and/or Stripe (payment processing), Google (analytics and advertising), DocuSign (contract signing), and our email marketing provider (newsletters). Some of these providers store or process data outside Quebec and Canada, including in the United States. We select providers that offer appropriate safeguards for your information. We do not sell your personal information.
7. How Long We Retain Your Data
We keep contact form submissions and newsletter subscriptions for as long as needed to respond to you or until you unsubscribe. Contract and payment records are kept for the period required by Canadian tax and accounting law. You may request earlier deletion, subject to our legal obligations.
8. Your Rights
You have the right to access the personal information we hold about you, request that it be corrected, request that it be deleted (subject to legal retention requirements), request a copy in a portable format, and withdraw your consent to marketing communications at any time. To exercise any of these rights, contact us at support@mapclaire.com. If you believe your rights have not been respected, you may file a complaint with Quebec’s Commission d’accès à l’information.
9. Security
We take reasonable technical and organizational measures to protect your personal information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent version.
11. Contact Us
Mapclaire — 2 Av. Jacques Cartier, Blanc-Sablon, QC G0G 1C0
support@mapclaire.com — +1 514 229 5501